Cookies and tracking

Cookie Policy

Last updated: 26 April 2026

This page explains how cookies and similar technologies support authentication, preferences, analytics, service reliability, and security across WorkTransit AI.

1. What Cookies Are

Cookies are small text files placed on your device when you visit a website. They help websites recognise devices, remember preferences, support sign-in, and understand how services are used.

2. Categories We Use

Strictly Necessary Cookies

Always active

These cookies are required for core platform operation, including login, session integrity, security, fraud prevention, and traffic management.

Examples: authentication tokens, CSRF protection, load-balancing or session-state cookies

Typical retention: session to limited operational periods

Functional Cookies

Optional where applicable

These cookies remember preferences and settings that improve the experience, such as theme choices, consent states, and interface behaviour.

Examples: theme preference, dismissal state, onboarding or preference memory

Typical retention: up to 12 months

Analytics Cookies

Optional where applicable

These cookies help us understand service usage, performance, adoption, and usability so we can improve the product and detect issues.

Examples: page usage metrics, interaction trends, performance monitoring identifiers

Typical retention: up to 13 months or shorter depending on tooling

3. Similar Technologies

We may also use local storage, pixels, logs, software development kits, or similar technologies that support functions comparable to cookies, such as remembering preferences, detecting abuse, or measuring service performance.

4. Managing and Withdrawing Cookie Consent

You can manage your cookie preferences at any time in the following ways:

In-app controls — logged-in users can view and update cookie preferences from the Privacy & Data section of the Account Settings page at any time. Changes take effect immediately.
Consent banner — when you first visit the platform, a consent banner allows you to accept all cookies, accept only essential cookies, or customise your preferences.
Browser settings — most browsers allow you to block or delete cookies via their privacy settings. Note that blocking strictly necessary cookies will prevent the platform from working correctly.

Withdrawing consent does not affect the lawfulness of processing that took place before withdrawal.

5. Changes and Contact

We may update this policy from time to time. If you have questions about our use of cookies, contact privacy@worktransit.ai.