Cookies and tracking

Cookie Policy

Last updated: 12 April 2026

This page explains how cookies and similar technologies support authentication, preferences, analytics, service reliability, and security across WorkTransit AI.

1. What Cookies Are

Cookies are small text files placed on your device when you visit a website. They help websites recognise devices, remember preferences, support sign-in, and understand how services are used.

2. Categories We Use

Strictly Necessary Cookies

Always active

These cookies are required for core platform operation, including login, session integrity, security, fraud prevention, and traffic management.

Examples: authentication tokens, CSRF protection, load-balancing or session-state cookies

Typical retention: session to limited operational periods

Functional Cookies

Optional where applicable

These cookies remember preferences and settings that improve the experience, such as theme choices, consent states, and interface behaviour.

Examples: theme preference, dismissal state, onboarding or preference memory

Typical retention: up to 12 months

Analytics Cookies

Optional where applicable

These cookies help us understand service usage, performance, adoption, and usability so we can improve the product and detect issues.

Examples: page usage metrics, interaction trends, performance monitoring identifiers

Typical retention: up to 13 months or shorter depending on tooling

3. Similar Technologies

We may also use local storage, pixels, logs, software development kits, or similar technologies that support functions comparable to cookies, such as remembering preferences, detecting abuse, or measuring service performance.

4. Managing Cookies

You may be able to control optional cookies through our consent controls where they are presented, and through your browser settings. Blocking some cookies may affect how parts of the platform work, especially where secure sign-in or preferences are involved.

5. Changes and Contact

We may update this policy from time to time. If you have questions about our use of cookies, contact privacy@worktransit.ai.